All About Shipping & Returns

What Are Your Shipping Rates?
Regardless of the product category or quantity,our shipping and delivery guarantee fees are completely free.

How Long Until My Order Arrives?
Most items ship within two days of order receipt. However, since we send most orders by USPS, they may take 7-10 business days to arrive. If you have not received your order two weeks after shipping, please email us at service@toolusps.com or call our friendly customer service representatives at 1-660-221-7053

Can I Pay Extra for Rush Shipping?
Yes! To pay extra for rush shipping, call 1-660-221-7053 and our customer service team will be happy to help.

Will I Be Charged Shipping Twice for Backordered Items?
Nope! If an item in your order is on backorder, you will only be charged shipping once. You will not be charged for shipping again when the remaining item is sent.

What is Mystic’s Return Policy?
If you aren’t completely satisfied with your order, you may return it to us within 90 days in its original packaging. We’ll gladly issue a credit voucher or refund, whichever you prefer. For assistance with a return, contact our customer service team at 1-660-221-7053 or by email at service@toolusps.com.